Returns & Exchanges
We want you to love your skin and hair care as much as the planet does, so if you are not completely satisfied with your purchase, we offer easy returns within 30 days of delivery. Simply ensure the products are in their original packaging to help us minimize waste and maintain our commitment to a circular economy.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the eco-friendly prepaid shipping label provided via email to ensure your package is tracked and handled correctly.
- 3.Pack with Care
Secure your items in the original shipping box or any recycled packaging to reduce environmental impact, making sure to include the packing slip.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our facility, your refund will be processed to your original payment method within 7-10 business days.